Shipping Policy
Delivery Options
We ship all orders via Royal Mail 2nd Class Tracked:
- Delivery time: 3-5 working days
- UK mainland addresses only
Shipping Costs
- Standard UK Delivery: £2.99 GBP
- Free shipping on orders over £50.00 GBP
Order Processing
- Orders processed within 48 hours
- Cutoff time for same-day processing: 2 PM
- Weekend orders processed next business day
International Shipping
Currently, we only ship within the UK mainland. We plan to expand to more locations soon.
Lost or Damaged Packages
Contact us immediately if your package:
- Shows as delivered but not received
- Arrives damaged
- Is missing items
Questions?
Contact us at hello@novora.xyz for shipping inquiries.